Privacy Policy

Kalman & Co respects your privacy and is committed to protecting the personal information you share with us.

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This Privacy Policy explains how we collect, use and protect personal information when you visit our website, contact us, use our services or otherwise interact with us.

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1. Who We Are

 

Kalman & Co is a talent sourcing, outsourcing and business services company providing access to professional talent and outsourced teams, primarily from the Philippines, as well as Malaysia and the UK.

For the purposes of applicable UK data protection legislation, Kalman & Co is responsible for the personal information we collect and process through our website and business activities.

 

2. Information We May Collect

 

Depending on how you interact with us, we may collect information including:

• Your name

• Company name and job title

• Email address

• Telephone number

• Business address

• Information about your business and staffing requirements

• Information you provide when making an enquiry

• Information provided when applying for or enquiring about employment or work opportunities

• Information contained in correspondence with us

• Technical information about your use of our website, such as IP address, browser type and device information

• Website usage information collected through cookies or similar technologies

 

We only seek to collect information that is relevant to the purpose for which it is being collected.

 

3. How We Collect Your Information

 

We may collect personal information when you:

• Complete a contact or enquiry form

• Contact us by email or telephone

• Request information about our services

• Discuss outsourcing or recruitment requirements with us

• Apply for a position or submit your details for consideration

• Subscribe to communications from us

• Visit or interact with our website

• Communicate with us through other business channels

 

We may also receive information from third parties where this is appropriate and permitted by law.

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4. How We Use Your Information

 

We may use your personal information to:

• Respond to enquiries and requests

• Provide information about our services

• Understand and assess your outsourcing or staffing requirements

• Provide and manage our services

• Communicate with you about your business relationship with us

• Process applications and assess candidates for relevant opportunities

• Manage and develop our business relationships

• Improve our website, services and customer experience

• Monitor website performance and usage

• Meet legal, regulatory and compliance requirements

• Protect our business, website and users from fraud, misuse or security threats

 

We will not use your personal information for purposes that are incompatible with the reason it was collected unless permitted or required by law.

 

5. Legal Basis for Processing

 

Under UK data protection law, we must have a lawful basis for processing personal information.

 

Depending on the circumstances, we may process information because:

• It is necessary to provide a service or take steps at your request before entering into a contract

• We have a legitimate business interest in responding to enquiries, managing relationships and operating our business

• We are required to comply with a legal or regulatory obligation

• You have given consent, where consent is required

 

Where we rely on consent, you may withdraw that consent at any time.

 

6. Sharing Your Information

 

We do not sell your personal information.

 

We may share personal information where necessary with trusted third parties that help us operate our business, website and services. These may include technology providers, website and hosting providers, communications providers, professional advisers and other service providers.

 

Where appropriate, we require relevant third parties to handle personal information securely and in accordance with applicable data protection requirements.

 

Where our recruitment or outsourcing services require information to be shared with a relevant client, candidate, employee, service provider or business partner, we will do so only where appropriate and lawful.

 

7. International Data Transfers

 

As an international outsourcing and talent sourcing business, some of our business activities may involve the transfer or processing of personal information outside the UK.

 

Where personal information is transferred internationally, we will take appropriate steps to ensure that the information is handled in accordance with applicable UK data protection requirements and that appropriate safeguards are in place where required.

 

8. How Long We Keep Your Information

 

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including to meet legal, accounting, regulatory or reporting requirements.

 

The length of time information is retained will depend on the type of information and the reason we hold it.

 

When personal information is no longer required, we will take reasonable steps to securely delete or anonymise it.

 

9. Cookies

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Our website may use cookies and similar technologies to help the website function correctly, understand how visitors use the website and improve the user experience.

 

Some cookies may be provided by third-party services used on our website.

 

Where required by law, we will ask for your consent before placing non-essential cookies on your device.

You can also manage or disable cookies through your browser settings. Disabling certain cookies may affect how some parts of the website function.

 

10. Website Analytics

 

We may use website analytics tools to understand how visitors use our website, such as which pages are visited and how users navigate the site.

 

Analytics information helps us improve website performance, content and usability.

 

Where analytics technologies process personal information or require consent, we will use them in accordance with applicable data protection requirements.

 

11. Marketing Communications

 

If you have opted to receive marketing communications from us, we may contact you with information about our services, business developments or relevant opportunities.

 

You can unsubscribe from marketing communications at any time by following the unsubscribe instructions included in the communication or by contacting us.

 

We will not send marketing communications where we are prohibited from doing so by law.

 

12. Data Security

 

We take reasonable technical and organisational measures to protect personal information against unauthorised access, loss, misuse, alteration or disclosure.

However, no method of transmitting or storing information online can be guaranteed to be completely secure.

 

13. Your Data Protection Rights

 

Under UK data protection law, you may have rights in relation to your personal information, including the right to:

• Request access to the personal information we hold about you

• Ask us to correct inaccurate or incomplete information

• Ask us to delete personal information in certain circumstances

• Ask us to restrict how we process your information in certain circumstances

• Object to certain types of processing

• Request the transfer of certain information to another organisation

• Withdraw consent where we rely on consent as our legal basis

 

These rights are subject to certain legal exceptions and conditions.

 

To exercise a right or ask a question about how we handle your information, please contact us.

 

14. Complaints

 

If you have concerns about how we have handled your personal information, we would encourage you to contact us first so that we can try to resolve the issue.

 

You also have the right to complain to the UK's data protection regulator:

Information Commissioner's Office (ICO)

The ICO provides information about data protection rights and how to make a complaint through its website.

 

15. Third-Party Websites

 

Our website may contain links to third-party websites or services.

This Privacy Policy does not apply to those external websites. We recommend reviewing the privacy policy of any third-party website you visit.

 

16. Changes to This Privacy Policy

 

We may update this Privacy Policy from time to time to reflect changes to our business, website, services or legal requirements.

 

Any updated version will be published on this page with a revised "Last updated" date.

 

17. Contact Us

 

If you have questions about this Privacy Policy, how we process your personal information, or wish to exercise your data protection rights, please contact Kalman & Co using the contact details provided on our website.

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Kalman & Co

United Kingdom